MJL have fully accredited Lean Six Sigma Black Belt practitioners.

Lean Six Sigma is a combination of the ‘Lean’ and ‘Six Sigma’ methodologies. ‘Lean’ has a focus on eliminating process waste, increasing process speed and minimising lead times. ‘Six Sigma’ has a focus on eliminating process defects and process variation.

Reducing cost does not mean cutting corners, it means delivering services in the most efficient manner, ensuring that duplication and waste are eliminated.

The Service Transformation Model (STM) provides the baseline services performance and considers the options available for the transformation of service delivery.